Flower Delivery Express Complaints and Reviews

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Flower Delivery Express
Main address: 6677 Orchard Lake Rd. 48322-3404 West Bloomfield MI
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  • 490+26 mobile complaints
  • $55.6K claimed losses
  • $108 average
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  • 12 hours ago
  • Flowers / Florist
  • Flowers Delivery Service
  • 1

Their reputation is very bad,so they changed their name but didn't improve their service. Check out ratings for both this company and WesBerry Flower Delivery. Same problems that others have experienced - flowers not delivered, rebate not received (no email received at all). The order department hung up on me twice, never answered why my flowers weren't received, couldn't give me my order #. ... Read more

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  • 16 hours ago
  • Flowers / Florist
  • Boston, Massachusetts
  • Same Day Delivery Fail
  • 4

i WAS CALLING YESTERDAY AT 3:30PM AND THE GIRL WHO WAS ATTENDING ME GAVE ME THE OPTION FOR EXPRESS DELIVERY SAME DAY AND I WAS PAYING IT. bUT FINALLY THE ORDER WAS NOT IN THE HOSPITAL YESTERDAY AND WAS NOT TODAY AND THE PERSON WHO WILL RECEIPT THIS PRESENT IS NOT IN THE HOSPITAL NOW. FINALLY THEY DON'T GIVE ME ANY REFUND OPTION AND THE ONLY OPTION THAT THEY PROVIDE IS SEND TO NEW ADDRESS, THIS IS... Read more

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  • 18 hours ago
  • Advertisements and Cons
  • Orlando, Florida
  • 5

I am very disappoint with the arrangement I order. Im a florist myself for over 30 years and the quality of the arrangement I got for the money I paid and the discounts on top was not even worth $25.00 dollars not to mention the almost $75.00. i paid without the so call $100.00 discount savings you said i got. (Scam Company Lies) the roses were open (old roses) and ugly and pink, i order an all... Read more

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  • 21 hours ago
  • Flowers / Florist
  • Marshfield, Wisconsin
  • Inaccurate On Line Advertising
  • 9

I selected the "Best Value" item but the gift was clearly not as described or shown on-line; it was very inferior. The Lucky Bamboo Tree Kit was three bamboo stalks + rocks + dish. They advertised FREE same-day delivery (I ordered mid-morning) but FedEx e-mail to me said it would not be delivered until 3 pm the next day (too late). There were two $20 service charges for the one delivery. I called... Read more

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Pay for a flowers at $90with a mail in $50 rebate. Never received the rebate and called four time requesting a supervisor call me regarding the situation. And still no one calls back.horrible service Add comment

     

  • 1 day ago
  • Flowers / Florist
  • Portland, Oregon
  • Flower Delivery
  • 10

I am so upset. My son just got engaged, so his fiancé is in Oregon, we have not met her yet. Decided to send her flowers for her birthday. Called this company with plenty of notice was assured delivery would be before 5pm. Flowers did not deliver until next day late and IT WASN'T EVEN anything I ordered. I ordered a nice bouquet, They sent a vase full of ugly yellow carnations and 2 pink ugly... Read more

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  • 1 day ago
  • Flowers / Florist
  • Washington, District Of Columbia
  • Birthday Cake Bouquet
  • 16

My order of a big birthday cake with flowers for an important birthday event in August. The order came with instruction to call the recipient home phone ahead to be sure they deliver freshly, along with my email, phone for contact. The day went by without delivery. When I called the recipient for birthday wish, only to learn the awful news that there was no cake, no flower arrived ! When I got... Read more

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  • 1 day ago
  • Flowers / Florist
  • Rebate Issue
  • 7

I easily was able to order some flowers and received a $50 rebate for my next purchase! I was very happy since i needed to send flowers only a few days later. However, when I put in my promo code, did not work AT ALL. I tried to connect with customer service and none of the links worked. When I called I was on hold and routed to different departments for an hour before I hung up. They ruined my... Read more

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  • 2 days ago
  • Flowers / Florist
  • Waterford, New York
  • Undelivered Roses
  • 6

I ordered a dozen red roses for my girlfriend and told them they MUST be deliverd on sun. And if not possible to cancel the order .. I received no call or flowers..;( till mon. .. I said on sun was my date not today and refused to except the flowers, they however billed me anyway and refused a to do a refund.. I sat on the phone forever was hung up on and finally after enough messages and emails... Read more

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  • 2 days ago
  • Flowers / Florist
  • Undelivered Flowers
  • 8

I ordered flowers to be delivered to my friend's family for the passing of her uncle. They were supposed to be delivered on Friday. They never received them. I have called customer service and the rep said they would gave my information to someone in customer service and I should be receiving a call. No one has called me. The reps were very rude and couldn't give me any information about my... Read more

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