Flower Delivery Express Complaints and Reviews

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  • Customers like
    • Website easy to use6
    • Great website6
    • Quality of flowers4
  • Customers don't like
    • Customer service77
    • False advertisement68
    • False advertising36

  • 1 day ago
  • Flowers / Florist
  • Delray Beach, Florida
  • Precious Pinks
  • 5
  • REVIEW RATING 4/5

Do Not Order from this florist. They did not send the arrangement that I ordered, nor was it even close to the picture. It actually was an embarrassment. I ordered an arrangement with roses, and what they sent was carnations. I requested delivery on Monday, they delivered on Saturday. (Left over flowers from the week). I complained, it took forever to reach customer service, and then I had to... Read more

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  • 1 day ago
  • Flowers / Florist
  • Broken Arrow, Oklahoma
  • Bountiful Eurpean Dish Garden
  • 3
  • REVIEW RATING 4/5

I tried to order flowers for a funeral It said the price was 69.97 and I would receive a $40 discount. They charged me $115 on one charge and $3 on the next one (and change). I tried to call them after seeing the charges to cancel the order and was promptly put on hold for customer service. After 15 minutes it was disconnected. I went through this five times. Bountiful European Dish Garden ... Read more

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  • 2 days ago
  • Flowers / Florist
  • Greensboro, North Carolina
  • Flower Delivery Express Sympathy Flowers
  • 54
  • REVIEW RATING 4/5

I ordered a sympathy flower bouquet for an out of town funeral and received this 4" potted mum for $75. I've added a photo of the mum beside a small 6" candle so that you can see it for yourself. I could have bought this for less than $5 at home depot myself. I was humiliated and embarrassed. Called 4 times in a row and emailed the 'no customer service' dept 3 days in a row and still no... Read more

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  • Sep 01
  • Flowers / Florist
  • American Garden Bouquet For The Special Price Of 39 99
  • 34
  • REVIEW RATING 4/5

If you must order flowers for someone out of town, don't use this company. It's the biggest scam on the internet. I order flowers for my daughter, they arrived OK, but the big problem I have with flower delivery express is their website. It does not show you the final price until you put in your credit card number. At this point, you can't back out. STAY AWAY. Also their warranty is useless. You... Read more

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  • Aug 30
  • Flowers / Florist
  • Cantonment, Florida
  • Flowers
  • 30
  • REVIEW RATING 4/5

I placed an order for flowers to be delivered same day on a Sunday. Of course there is an extra charge for same day and Sunday delivery, which I am fine with. What I take issue with is the fact that not only did the flowers not show up after paying the extra fees, there was no one there to take the call. After multiple times calling and waiting through the standard machine and music and wait... Read more

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This service sucks. I was promised same day delivery of flowers, was not given out and on top of my wife leaving town and not getting the flowers nobody is taking my call nor customer service is talking to me for me to get a refund on flowers that I don't want delivered now Add comment

  • Aug 29
  • Flowers / Florist
  • Spring, Texas
  • Flowers Bunches
  • 20
  • REVIEW RATING 3/5

Liars, thieves and scoundrels. RIPOFFS a boiler room with people who tell you what you want to hear then do nothing. Ordered Flowers for my wife's birthday and they did not deliver the order. Promised me they would be delivered on the day that was promised and nothing. NO Flowers, No response to repeated requests to find out why there was no delivery. Take your money and run. DO NOT CALL THESE... Read more

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  • Aug 29
  • Flowers / Florist
  • Dunn, North Carolina
  • Online Flower Order Service
  • 25
  • REVIEW RATING 4/5

Flower Delivery Express is a total ripoff. I ordered a plant online for a funeral. The plant was listed at 44.99; after entering my card information, the final total came to 97.99 plus a 2.99 Honor tribute (whatever that is). The final total billed to my card came to $100.98. I could have hand delivered the plant for much less than that. Anyway, when I tried to cancel the order, I was put on... Read more

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  • Aug 28
  • Flowers / Florist
  • Columbia, South Carolina
  • Fruit Basket Design
  • 14
  • REVIEW RATING 4/5

I ordered a fruit basket for my boss's birthday, it came with 1 apple, 1 peach, 3 oranges, 4 bananas, and a bunch of grapes. When I spend $85.00, I'm sorry, but I expect more than that. I certainly will never use this service again. This is my boss's 84th birthday, and when it got here, I was almost embarrassed to give it to him. I can't think of the last time that I was so disappointed in... Read more

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The flowers were sorry. Spent $58 for some flowers ask for roses and got daisies. Would like to have my money back as soon as possible please. Add comment

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