Flower Delivery Express Complaints and Reviews

Submit ›
  • Customers like
    • Great website6
    • Website easy to use5
    • Quality of flowers4
  • Customers don't like
    • Customer service75
    • False advertisement68
    • False advertising35

  • 8 hours ago
  • Flowers / Florist
  • Bellevue, Washington
  • 9

This was by far the worst experience I've ever had. I ordered flowers for a funeral and the flowers were not delivered even though I paid for next day delivery. Then when I called to get my money back they kept me on the phone for an hour and a half transferring me from person to person, and they didn't want to give me money back they kept insisting that they would give me credits towards my... Read more

Was this review helpful? 0 0

  • 1 day ago
  • Advertisements and Cons
  • Morristown, New Jersey
  • Flower Arrangement
  • 15

Please don't ever do business with this company. I am so mad at myself for not searching for company reviews online before choosing this company for my flower arrangement. In addition to the reasons in my subject line here's another: Since ordering my flowers online I have had an onslaught of Spam emails. This leads me to believe that the *** company sold my email address. I spent a better part... Read more

Was this review helpful? 0 0

I ordered flowers for same day delivery last Thursday. I paid 67.50$ and still have not received them Monday morning. I do not recommend this company. They are no good. Unreliable. And I don't recommend nor will I return as a customer. Awful, awful service with about a 30min wait time to talk to the unreliable customer service. Add comment

  • 1 day ago
  • Food
  • Thurso, Quebec
  • 10

Ordered flowers for a funeral. They were never sent. Could not even track the order, it did not work. Could not get through to customer service. They put you on hold forever, then the line just hangs up. Charged me all these additional fees, BIG SCAMMERS. Never order from them!! I was so disappointed that my friend who just lost her daughter never got the flowers. They were meant to console her... Read more

Was this review helpful? 0 0

  • 1 day ago
  • Advertisements and Cons
  • Herndon, Virginia
  • 6

What you see on the website is NOT what you get. My reasons follow: 1. Unreliable service. I ordered flowers for a family member's funeral. They cancelled the order with an email message --two-- hours before the funeral. Dishonest pricing. 2. The prices look really reasonable on the website for flowers but plan on spending at least $50 for the very least expensive flower arrangement. They have... Read more

Was this review helpful? 0 0

  • 2 days ago
  • Flowers / Florist
  • Rio Vista, Texas
  • Flower Delivery Express Flower Arrangement
  • 11
  • REVIEW RATING 3/5

My staff and I all pitched in to send flowers to a coworker who had just had a baby. We chose the perfect arrangement, but came out way more expensive than the advertised price. That was the first issue..then when she received the flowers she sent us a picture and it was not the arrangement we chose at all!! Not even close! When I called the company about this they said the floral shop had to... Read more

Was this review helpful? 0 0

  • 2 days ago
  • Other
  • Rochester, New York
  • Flowers Not Delivered On Time
  • 9
  • REVIEW RATING 4/5

Flowers were to be delivered today to my wife's workplace for our 30th anniversary. I have not missed a year in 30 years. This is the first year I placed my trust in Flower Delivery Express. My wife came came home from work at 6:30 pm and she had no flowers! To say I am disappointed is an understatement. I called FDE several times and was "greeted" by non-english-speaking abusive people. I... Read more

Was this review helpful? 0 0

  • Aug 01
  • Advertisements and Cons
  • 10
  • REVIEW RATING 3/5

My Husband ordered me flowers just because as a surprise, needless to say he had to tell me because they were suppose to be here in 4 hours and he got tired of calling them to give him answer as to why they weren't delivered the same day. Called them 5 times got hung up on, no one could give us answers or information. Suppose to be here the next day, never got them, we called again a bunch of... Read more

Was this review helpful? 0 0

  • Jul 31
  • Flowers / Florist
  • Rohnert Park, California
  • Flowers
  • 12
  • REVIEW RATING 4/5

ORDERED 7/15 FOR 7/17 DELIVERY. DIDN'T SHOW UP CALLED THE 18TH AND ADVISED. SAID THEY WOULD RESEARCH AND GET BACK. DIDN'T SO I CALLED A TOTAL OF 6 TIMES AND EVERYONE PROMISED TO HANDLE. NO ONE DID AND THEN THEY CHARGE ME FOR THE ORDER ON 7/23. TODAY I TRY AGAIN AND THEY SAID IT IS IN THE PROCESS OF BEING DELIVERED. WHAT??? 2 WEEKS LATER. SORRY UNACCEPTABLE. PERSON ISN'T EVEN IN THAT STATE ANY... Read more

Was this review helpful? 0 0

  • Jul 30
  • Shipping
  • Gibsonia, Pennsylvania
  • 21
  • REVIEW RATING 4/5

Ordered flowers for friend in hospital for Sunday. They guaranteed me Sunday. No email sent. Called x3. Hung up on."no info at this end" called next day, hung up on again. Got call I would get email. No email. Flowers never came Sunday. Paid $80 for a $35 arrangement so would get there. Called Monday. SUPERVISER hung up on me this time and was not nice. Flowers WERE delivered Monday and were nice... Read more

Was this review helpful? 0 0

Had an experience with Flower Delivery Express?

Did not find what you were looking for?
×

You are about to contact PissedConsumer.com

Review submitted through "Contact Us" will not get published on the site or forwarded to Flower Delivery Express. However, many companies do monitor reviews on our site.

 
×
You are reading about Flower Delivery Express.
Filing a new complaint about
×