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1.3 Based on 648 reviews
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    • Never having to do business with again 11
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    • Customer service 81
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Flowers direct has refused to give me my money back sand will not let me buy other products they sell. They have held my visa money since Mother's Day this May. 2016. Received a phone call on Mothers day. Out of flowers cannot fill order. I want my money back but they ignore all requests for same. Lou A b c d e f g h I j k l m n o p q r s t u v w X y z Q w er t you io p a s do gh H j k l z X c v b n m , . Sorry do not know what to say... Read more

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My story begins when my wife ordered 14 red balloons for her fathers memorial two years to the day of his death. She received 6 yellow balloons, 2 white, one blue and one Milar smiley face balloon. Then the florist that delivered told my wife to F@!# off and hung up. Then the supposed CEO sent an email with 100.00 in credits. Flash forward to today where I ordered 30 tulips for my Mom's birthday and one day before her surgery and they were... Read more

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Placed order on line at 7am for same day delivery. Paid extra for same day. They waited all day no delivery made. I called and makia stated they werent scheduled till today? I asked to be refunded for the same day. She stated she would. They will be gone after noon today and its 110 degrees the flowers will die if not delivered before noon. Mikia said she will call florist. Sad that they offer a service not reliable. I will not use them again.... Read more

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literally the worst company in the world with the shittiest customer service. They have messed up 2 deliveries of mine now and only try to give back a credit and don't handle complaints professionally. I will never even think about looking to use this company again because overall it is just poor and disgusting. I had a $31.oo credit which I purchased $18.00 worth of flowers, credit card was processed and my total came out to $48.00. how that... Read more

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Horrible!!!If I could give a -5 rating I would. Delivery was not made as requested. Then when I was told the deliver cut off was 6pm at 713pm and they were already closed for the day. I was told I could be given a $50 in store credit. I thought I was going to lose my mind. This is the 2nd time I ordered from this place and the 2nd time my delivery was "delayed". NEVER AGAIN. I recommend a more reputable company Read more

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I ordered flowers for my sister, who was ill.... I spent an additional money on Balloon, and yet another 15.00 to have it delivered the next day... after not hearing anything all day from my sister about the "surprise" flowers that I sent to her... I checked the delivery status that they provide online....the message simply said flowers werent delivered yet...and it was going on 5pm (toward end of business day)... when I called the company to... Read more

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I ordered a $90 beautiful bouquet for my sister. I upgraded to their "best" arrangement for an extra $20 and of course the same day delivery. My sister never got her flowers on her birthday, so I called the customer service and Beya (one of the rep.) answered the phone and placed me on hold. After being on hold for 20 mins, another rep. came on and said she was one of the supervisors (Verdis)and apologized and tried to help me. She stated that... Read more

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I placed the order online the day before the funeral. They called me the next day two hours before the funeral to find out information I had no place to put on their online form. They then called two minutes before the funeral to ask the same questions. They never delivered the flowers. They called with some excuse about not being able to take the flowers to the cemetery (I never asked them to take it to the cemetery), and they blamed me for the... Read more

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Sunflower ordered two dozen roses for my wife on her birthday on June 30th. When they when they arrived they were Brown and wilted and my wife said she was very embarrassed. They were the worst flowers I have ever saw in my life. I paid $70 for these roses and all customer service at FDA could tell me was they would deliver me more flowers the following day, which was not her birthday. Customer service was very rude and I spoke with several... Read more

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Well I still will never order from them again. I had flowers sent to my cousin, when my Uncle passed away. They delivered them to her home, no one was there - so they left them on her front porch.. Well it was 100 degrees, and I don't have to tell you what the flowers looked like when she did arrive home. I'm glad she called to tell me that my intentions was good, but sorry to say the flowers were all dead! SO I called FloweresDelivery... Read more

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