Flower Delivery Express Complaints and Reviews

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Flower Delivery Express
Main address: 6677 Orchard Lake Rd. 48322-3404 West Bloomfield MI
, , admin@flowerdeliveryexpress.net
  • 461+23 mobile complaints
  • $42.1K claimed losses
  • $87 average
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  • 1 day ago
  • Shipping
  • Irvine, California
  • Amount Of Balloons And Delivery
  • 14

Ordered balloons with my voucher. Even with it the bill came to over $80. Only 5 balloons arrived. They arrived a day late. I have been waiting over 40 minutes to speak with a rep but just get 'thank you for your patience' and interminable musak. Who put together this order? Who delivered it? What sort of company is the Flower Delivery Express? They had a number to call, why didn't they call it... Read more

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Flowers never deliver and no money back. Work service ever. #flowersdeliveryexpress sucks. From now on I will check reviews first lesson learned. Add comment

     

  • 1 day ago
  • Flowers / Florist
  • Washington, District Of Columbia
  • Online Flowers Order
  • 9

My order was supposed to be delivered on July 7 but was not delivered until July 8. I selected a product that noted it is available for same day delivery and was never notified that delivery was not possible on July 7, despite paying the $5.99 Express Service fee. (Additionally, I paid a $19.99 service charge and $15.59 "H.C." fee). The flowers that arrived on July 8 in no way resembled the... Read more

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  • Sep 13
  • Flowers / Florist
  • Concord, New Hampshire
  • Undelivered Flowers
  • 1
  • 1
  • 42

My husband ordered flowers to be sent to me at my work and was assured that the flowers would arrive by 2 p.m. because that's when I got off work. When he arrived home shortly after 5 p.m. he asked me how I liked the flowers, the ones I didn't receive. I phoned my work at 5:10 p.m. to be told there still were no flowers delivered. We phoned Flowers Express to be put on hold several times and... Read more

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  • Sep 13
  • Flowers / Florist
  • Woodstock, Georgia
  • Overpriced Bouquet
  • 14

I order flowers for my mom she was at Kendall regional in Miami, I order them from Woodstock Ga from where I live. First I order a $ 23 dollars bouquet with a ballon that is 4.95 there was not a summary of the order but I want so bad to send the flowers to her the I place the order thinking is going to be $27.95 +tax. When I check my account your flower company charge me almost twice $51.00. I... Read more

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  • Sep 13
  • Flowers / Florist
  • Undelivered Flowers
  • 13

My poor grandmother had the worst experience of her life as she ordered from these awful awful people! She was told that the flowers would be delivered to my aunt in Ohio by Sept. 12. They were never received. On Sept. 13th I went to the site and tried to "track" the order. Not only do they not allow you to see where your flowers are right away the business say they'll send you an e-mail (that... Read more

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  • Sep 13
  • Flowers / Florist
  • Tampa, Florida
  • Flowers Delivery Fail
  • 14

ordered on aug 6th. Told, would be delivered on aug 7th. Called hosp. on aug 7th, arrangement not received. I called flower delivery express @ 888 851-2881 @ cancelled order. On aug. 8th, received e-mail that order was delivered @ proceeds to tell me how I can receive 40.00 on my next order. So I called # on e-mail 800-937-5397. Told them , arrangement was cancelled. Was told they would file... Read more

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  • Sep 12
  • Flowers / Florist
  • Wisconsin, United States
  • Undelivered Flowers
  • 17

***! That is what this company is. 100 % satisfaction guaranteed my ***. You cannot even get a hold of anyone. Ordered flowers for my mother-in-law who was in the hospital. FLowers ordered on 9/10 at 1:00PM and same day delivery if ordered by 4pm. I am wondering what time zone as it is 9/12 and they still have not been delivered. I have called 3 times plus one email. Call center is good at taking... Read more

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  • Sep 12
  • Flowers / Florist
  • Undelivered Flowers
  • 16

Ordered 2 things of flowers for my girlfriend. Neither were delivered. I tried contacting customer service, and after 5 hours of trying to get in touch with them I was told they would be delivered. They were never delivered. I have sent 7 emails to them with no response, and have had no communication with them at all. Also, at checkout your total price doubles without you realizing it. There is... Read more

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  • Sep 11
  • Flowers / Florist
  • Holly Springs, North Carolina
  • Flowers Delivery Refund
  • 11

Their alleged "same day delivery" didn't arrive at all. After three days, I canceled the order that had been riding around in a FedEx truck for three days. I was assured that I'd receive a full refund that I also did not get. This company is the worst that I've ever dealt with. When you try to call back, the answering service states that they "do not have contact with the shop" and "can only send... Read more

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