Flower Delivery Express Complaints and Reviews

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Flower Delivery Express
Main address: 6677 Orchard Lake Rd. 48322-3404 West Bloomfield MI
, , admin@flowerdeliveryexpress.net
  • 544+33 mobile complaints
  • $58.7K claimed losses
  • $102 average
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  • 5 hours ago
  • Other
  • Flowers Undelivered No Refund
  • 6

I ordered flowers to be deliverd. They were not deliverd. I requested a refund. That was denied. Held on phone for over an hours to demand the refund - was then disconnected. Now being avoided by the company. Will never use this company again and will let everyone I know that they should not be used. This company is not customer service oriented and they do not seek to keep customers... Read more

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Flowers never arrived for my grandmother's funeral three weeks ago have.not yet received a refund supervisors never called or emailed me customer service lies Add comment

  • 1 day ago
  • Advertisements and Cons
  • Orange Park, Florida
  • Flower Bouquet
  • 6

I ordered a 34.95 bouquet of flowers and AFTER I gave them my ATM numbers, the final bill came up. $70.88! I did not click on the final tab, Confirmation of the Order, but I checked my bank account 10 minutes later and the charge was listed. I called the bank and got a reference number for a dispute. The woman at the bank found the phone number of the flower company and told me to call them. ... Read more

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  • 1 day ago
  • Flowers / Florist
  • Flowers
  • 7

I placed an order and was quoted one amount and then charged $40 more in various fees that were not mentioned to me when I placed the order. When I (the same day) received notification of the charges on my debit card I called back to cancel the order. Initially they did not answer the phone, then they sent me to vm. When I finally got through to someone they refused to help me, including... Read more

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  • Nov 18
  • Flowers / Florist
  • Portland, Oregon
  • Anniversary Flower Arrangement
  • 49

WHAT A RIP OFF! seem so cheap but its all LIE. I recently purchased "Enchanted Journey" flowers for my friend's wedding anniversary. I thought it was a great deal with displayed price of $57.95 and $40 off. Proceed with the payment and ended up paying $95. $3.99 for enclosure card, really? come on.. $19.99 for service charge? another $20.51 for sales rate? FINE. So I thought, oh maybe its going... Read more

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  • Nov 17
  • Flowers / Florist
  • Eatontown, New Jersey
  • Online Flowers Order
  • 22

I was conned into placing an OVERPRICED order (because of the way their on-line pricing structure is set up you think you are getting a great deal until it's time to check out) with the promise of a rebate on my next order. When trying to claim this "rebate" on my subsequent order, I got the biggest run-around of my life! This is the absolute WORST customer service, and value I have EVER... Read more

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  • Nov 17
  • Flowers / Florist
  • Walnut Creek, California
  • Flowers
  • 16

My flowers were never delivered. I paid for same-day delivery, which I am trying to get refunded for. I called 4 times and each time they "transferred me to the manager", but I kept getting hung up on. The operator on the phone sounded like she was 5 years old and kept asking me the same questions over and over and over again. The nice gesture I was trying to provide to my best friend was ruined... Read more

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  • Nov 15
  • Flowers / Florist
  • Fort Myers, Florida
  • Flowers
  • 32

Don't know why this company is still in business. The website offers flowers for $19.99 but my total bill was for $69.08! Talk about 'bait and switch'! To top it off, the flowers never arrived!! Yet they sent me an email stating the flowers had been delivered! I tried to contact this company to correct the error and was told that the flowers had arrived, and if I wanted any further service I must... Read more

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  • Nov 15
  • Flowers / Florist
  • Flowers
  • 13

I tried ordering flowers from this company yesterday. I got a pop up after going online to a florist I knew. I clicked on it to see what they had to offer. I called first and got some foreigner that asked my price range. I told him and he said he would try and get a promo deal and put me on hold for 32 minutes!!! I finally hung up and called back. Another foreigner guy (sounds like from Iran or... Read more

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  • Nov 15
  • Flowers / Florist
  • Houston, Texas
  • Flowers
  • 10

I ordered flowers for a friend of mine in New Mexico whose spouse had just passed away. These idiots sent the flowers to MY house! I called several times to get this corrected and each time was put on hold and asked to leave a vm. No one has ever called me back!!! I tried to use the online complaint form and it wouldn't even allow me to submit a complaint. Do NOT waste your money. I chose these... Read more

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