Flower Delivery Express Complaints and Reviews

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Flower Delivery Express
Main address: 6677 Orchard Lake Rd. 48322-3404 West Bloomfield MI
, , admin@flowerdeliveryexpress.net
  • 436+20 mobile complaints
  • $40.5K claimed losses
  • $89 average
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  • 2 hours ago
  • Flowers / Florist
  • Flowers
  • 5

Word to the wise...NEVER USE THIS FLORIST! On 8-29-14, I called and ordered a flower arrangement to be delivered to my daughter-in-law for her birthday on 9-2-14. I was assured the flowers would be delivered BEFORE noon on 9-2-14 and that I would be receiving a phone call when the delivery was made. On 9-2-14, I had not received the promised phone call before noon so I called to find out if they... Read more

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  • 6 hours ago
  • Flowers / Florist
  • Fort Worth, Texas
  • Non Delivery Of Flowers By Flowerdeliveryexpress
  • 11

On Aug. 28, at 8:30am, I purchased flowers online. I requested same day delivery. Didn't hear anything that day. Finally got an order confirmation number. Gave them benefit of the doubt and hoped delivery would be made on the 29th. Called my sister-in-law to see if any deliveries had been made. NONE! Called flowerdeliveryexpress and held for over 20 minutes the three different calls I... Read more

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I ordered flowers for same day delivery on 8/29. Never showed. Called customer service 15 times the two times I got thru was hung up on but the on 9/2 the flowers arrived. It was what I ordered except a bit smaller than advertised but at least she got them and was happy. Add comment

I'm away training with the army. I order my girlfriend flowers, some chocolate, and balloons. They have delivered anything! So frustrating I just want to show her I care and still think of her! Add comment

  • 2 days ago
  • Flowers / Florist
  • Asheville, North Carolina
  • Daisies Bouquet
  • 31

My grand daughter turned eleven on 8/29/2014.I was unable to visit so i ordered her bouquet of daisies a birthday balloon and box of chocolates paid extra fee for 4 hour delivery.I agreed to the charge i was quated.Few hours later I get a email apologizing for not delivering for Hailey's big day and promising to upgrade her gift and give me a 40 dollar in store credit.So I bought her a junk food... Read more

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  • Aug 30
  • Other
  • Franklin, Ohio
  • Not Delivering
  • 23

My daughter-in-law passed away. We called Flower Delivery Express on August 28 2014. They guaranteed that the flowers would be delivered to the church August 29 2014 by 10:00 AM. The flowers never arrived. My husband called them twice & waited for at least 30 minutes. We called them later to be told that someone would return our call. When they called back, we was told there was mix ups w... Read more

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  • Aug 28
  • Flowers / Florist
  • Undelivered Flowers
  • 58

I would like to comment that Flower Delivery Express is the worst company I have ever ordered from in my life. I placed an order for flowers for my daughter to celebrate her pledging a sorority at Univ. of Florida. I ordered online at 8:30 a.m. and ordered the EXPRESS, same day, service for an additional fee. When I called at 11:30 a.m. that same day to get the status of the order, I was... Read more

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  • Aug 28
  • Flowers / Florist
  • Sherman Oaks, California
  • Undelivered Flowers
  • 31

I ordered flowers on 8/26/2014 for same day delivery. The deals on line were great. I selected a floral arrangement with express delivery that would have cost under $50.00 After I pressed the payment button, I had charges for flowers at $64.99, a service charge of $19.99, and a handling fee of $18.89. My total was $83.86! These flowers were to be sent to my daughter on her first day as a... Read more

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  • Aug 27
  • Flowers / Florist
  • Undelivered Flowers
  • 48

I was a little worried that the order would be correct, as it seemed that I had to spell EVERYTHING 3-4 times, but after asking that she spell it back to me, and after she assured me that it would be delivered one hour before the funeral service, I took down the confirmation number and felt confident that it would be delivered to Archdale, North Carolina. On Tuesday, more than 48 hours after I... Read more

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  • Aug 27
  • Flowers / Florist
  • Edmonton, Alberta
  • Flowers Overcharging
  • 23

I tried them once and they failed to deliver my order, no refund, no call, nothing. They then gave me a "credit" on my account to make up for it. Tried to use the credit on another order, which they said they couldn't use. I told them to forget it and cancel the order. Then I check my banking and see they charged me again, FOR NOTHING. Tried to call their customer service to rectify, and was on ... Read more

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