Flower Delivery Express Complaints and Reviews

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Flower Delivery Express
Main address: 6677 Orchard Lake Rd. 48322-3404 West Bloomfield MI
, , admin@flowerdeliveryexpress.net
  • 520+30 mobile complaints
  • $57.4K claimed losses
  • $104 average
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I was guaranteed a 2:00 delivery time. The flowers were never delivered and no refund issued. Their incompetence is beyond measure. 0 integrity. 0 ethics. Add comment

     

  • 17 hours ago
  • Flowers / Florist
  • Flower Arrangement
  • 8

I ordered flowers from the UK for delivery to my fiancée in Texas. The order was placed over the phone, all details taken and payment made. I was assured the delivery would take place the next day before 12:00 and I would be notified by email. The delivery did not happen, I called 6 times and was told on 6 occasions that they would investigate and get back to me. No one called or emailed me back.... Read more

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  • 1 day ago
  • Flowers / Florist
  • Flower Arrangement
  • 23

I WISH I WOULD HAVE READ ALL OF THE REVIEWS BEFORE I ordered an arrangement for $19.99 and added their "best" feature for an additional $13.00 (whatever that meant but it sounded legit). I also added a mylar balloon for $4.99. When I "confirmed" my order for what I thought was $37.98 I received an email confirmation for $77.41. At no time did they allow me to review my order and "agree" to... Read more

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  • 1 day ago
  • Flowers / Florist
  • Fayetteville, Georgia
  • Roses
  • 17

Today was my mine and my wife's 3rd anniversary. I called to order some roses for my wife to be delivered to her work (A real small business which consists of her,her dad,her uncle, and two cousins.) Flower express could not get the address right. I dont know if the guy was not paying attention or he just didnt understand English. They gave the florist the wrong address so the florist called my... Read more

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  • Oct 25
  • Flowers / Florist
  • Undelivered Flowers Arrangements
  • 51

We ordered an arrangement of flowers for our mom's birthday. The day of the delivery the delivery person stated she could not leave the flowers at the address because the area was bad(which it is not). Then the following day she called to ask for direction because she didn't know the area. If the day before she said the area was bad how come the next day she doesn't know the area and it was the... Read more

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  • Oct 25
  • Flowers / Florist
  • Cheap Flower Arrangement
  • 38

Ordered with Flowerdeliveryexpress for my sister's birthday. They sent the order to a florist in Virginia. I paid $50 for an the arrangement. What they didn't know is I was at the my sister's house when the flowers were delivered. What a small and cheap arrangement. Certainly not close to the $50 order they said would be delivered. Called the florist in Virginia that delivered the flowers and... Read more

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  • Oct 24
  • Flowers / Florist
  • Phoenix, Arizona
  • Flowers
  • 39

DO NOT ORDER FLOWERS FROM THIS BUSNINESS Ordered flowers for delivery next day - next day nothing - called to find out why, i got an appogy and they said i would get an upgrade. Called back and was told flowers were out for delivery. They did not show up. Called the next day - was told they were sorry but the delivery would be today. Still nothing. The cost is a scam - the added sales fee ( not... Read more

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  • Oct 23
  • Flowers / Florist
  • Rancho Cucamonga, California
  • Overpriced Flowers
  • 39

Flower Delivery Express makes their flower bouquets look so good but they never show a picture of the "standard" and "better", only the "best" then in addition their rebate is just a come-on. They charged me a fee called "sales rate" of $15.11 when I used their $50 rebate to buy flowers for a second person. that means to me their rebate is only $34.89. The bouquets were really $20-$30 less in... Read more

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  • Oct 22
  • Flowers / Florist
  • Huntsville, Alabama
  • Hidden Charges
  • 37

Flower Delivery Express IS a RIPOFF! They advertised a very low price for exact same arrangement as other florist. But in the end you will get charged double! Hidden on the very last page of checkout is extra $20 service fee and extra $20 tax rate! Not sales tax just some bogus charge called Tax Rate! I called was on hold FOREVER until it was too late to cancel! I got an apology and $50... Read more

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  • Oct 22
  • Flowers / Florist
  • Carmel, Indiana
  • Undelivered Floral Bouquet
  • 1
  • 1
  • 29

DO NOT ORDER from these people...THIS IS A SCAM!!!!!! My husband ordered 15 roses a happy anniversary ballon, and it was never delivered. I have called them more that 20 times, and I'm currently on hold, but they either transfer me to someone who does not understand or speak English, or they hang up on me. Every time I get someone on the phone, the person ask me what's wrong, so I explained that... Read more

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