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Dear ...... Please accept my sincere apology for the recent issue you have had with my company. I take your experience very seriously. My family has owned and operated Wesley Berry Flowers since 1946, and this is not the type of failure we take lightly. I recognize...
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Anonymous
Martha

The promos I received for my complaint as above letter NEVER worked!!!

1.0
#1007518
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They delivered the flowers that I ordered a week late. When I complained about that they sent this email(below). Today, I wanted to use that $50 reward!!! but promo code was not working. I tried to email address which is not working, tried phone number which is not in...
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1.0
#1006123
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They keep sending me e-mails saying I have a credit. When I try to go to the site through their link, it say "whoops". What a joke they are. I ordered flowers from them before and now can't even get to the site. They continually blow up my mail box. This company...
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#936836
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Rose Bouquet Review

Flower Delivery Express
#877735
2.3
Customer beware....read all the fine print! There you'll find hidden costs not mentioned when ordering. For example, I ordered a $29 bouquet with free shipping....what they didn't mention was a $11.11"sales fee" and $4.99 for s&h...it was advertised as "free shipping". This outfit is fraudulent.
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Short Review for June 02, 2016, Pc_other

Flower Delivery Express
#858997
1.0
Criminals!!! Losers!!! Awful!!! DO NOT order from these thieves!!!!
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Flower Delivery Express Delivery Service Review

Flower Delivery Express
#857089
1.0
My children sent me flowers from this website for Mothers Day and they never arrived. Customer service said that they were delivered. Well, they may have been delivered but NOT to my home. Very disappointed. Someone other than me Got my Mothers Day flowers.
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Short Review for May 21, 2016, Pc_payment

Flower Delivery Express
#852108
1.0
I ordered 64.00 worth of flowers on 4 30 for a funeral they never showed I called wanting my money back they said ten business days ! Here it is 5 21 no money I have called many times sick to death of this company I guess ill call the bbb my lawyer and the news im dead serious this is ridiculous get ready flowers express !
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Flowers direct has refused to give me my money back sand will not let me buy other products they sell. They have held my visa money since Mother's Day this May. 2016. Received a phone call on Mothers day. Out of flowers cannot fill order. I want my money back but...
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#906374
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My story begins when my wife ordered 14 red balloons for her fathers memorial two years to the day of his death. She received 6 yellow balloons, 2 white, one blue and one Milar smiley face balloon. Then the florist that delivered told my wife to F@!# off and hung up....
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#895834
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Placed order on line at 7am for same day delivery. Paid extra for same day. They waited all day no delivery made. I called and makia stated they werent scheduled till today? I asked to be refunded for the same day. She stated she would. They will be gone after noon...
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literally the worst company in the world with the shittiest customer service. They have messed up 2 deliveries of mine now and only try to give back a credit and don't handle complaints professionally. I will never even think about looking to use this company again...
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1.0
I didn't like
  • Poor customer service
  • No same day delivery
  • Extra charges
#888902
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Horrible!!!If I could give a -5 rating I would. Delivery was not made as requested. Then when I was told the deliver cut off was 6pm at 713pm and they were already closed for the day. I was told I could be given a $50 in store credit. I thought I was going to lose my...
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Anonymous
Anonymous

first time bad and you order again from them ?

1.0
#887032
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I ordered flowers for my sister, who was ill.... I spent an additional money on Balloon, and yet another 15.00 to have it delivered the next day... after not hearing anything all day from my sister about the "surprise" flowers that I sent to her... I checked the...
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1.0
I didn't like
  • No delivery but charged
  • Being ripped off
#886202
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I ordered a $90 beautiful bouquet for my sister. I upgraded to their "best" arrangement for an extra $20 and of course the same day delivery. My sister never got her flowers on her birthday, so I called the customer service and Beya (one of the rep.) answered the phone...
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1.0
I didn't like
  • Not what i paid for
  • Missed the occation
  • Not same day delivery
#881204
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