My husband purchased an order from this company on 05/05/2016 to be delivered to me on 05/06/2016 before Mother's Day. The order confirmation shows the amount charged to our debit card was $73.23 but the amount taken from our bank account was $73.96.
Also, 05/06/2016 rolls around and no delivery. Next day, no delivery, Monday no delivery! Meanwhile calls were placed to the company since no delivery on 05/06/2016. No one answers the phone, you're told to leave a message yet no one calls you back.
I've called about 10 or so times leaving messages and not one single call has been returned.
I will be leaving horrible reviews for this company anywhere I can to prevent something like this from happening to someone else. I did contact my bank and have initiated a fraud claim to at least get our funds back.
Product or Service Mentioned:
Flower Delivery Express Delivery Service.
Reason of review: Fraud, you charged an amount not shown on order confirmation, you neglected to deliver, you then neglect to answer the phone and call a person back after they have left you countless messages for a call back!!! .
Monetary Loss: $74.
Preferred solution: Full refund.
I didn't like:
Left on hold then disconnected, Flowers not delivered.