Flower Delivery Express - Bad Customer Service!

456 of 1429 Flower Delivery Express reviews

Update added by user Jul 24, 2015

Just added photos so tell me how the roses look like the bouquet of flowers???

Original review posted by user Jul 24, 2015

Wow...Where do I start...7/21/15 I placed an order online with FDE (Flower Delivery Express).

My husband I were sending flowers to our daughter who's B-Day was on 7/22/15. I paid extra for the flowers to be delivered on time plus purchased 3 extra balloons with it. Spoke with my daughter on her B-Day & the next day. Found out the flowers did arrive today 7/24/15 & my daughter tells me I am going to be very pissed as she knew I was trying to cancel the order (7/23/15) & was very unsuccessful...had the run around I was hung up on at least 5 times after being on hold for at least 20 min at a time.

I got very frustrated so I decided to leave it alone to see what would be delivered. So back to today (7/24/15) my daughter tells me she gets dead roses & no balloons! Asked my daughter if there is a company contact number & she gives me Wesley's Berry Flowers...

So let's see what they will do to make it right???If they do I will update this post.

This review is a subjective opinion of a user.
Report Comment Private message author

More Review Details

Style and Design
Product or Service Quality
Advertised vs Delivered
Turnaround Time
Discounts and Special Offers
Delivery Service
Exchange, Refund and Cancellation Policy
Price Affordability
Website
Diversity of Products or Services
Customer service
More

  • What I liked
      No items
  • What I disliked
    • Awful
    • Ripped me off
    • Frustrating
    • Customer service
    • U r on hold forever

Reason of review:
Almost all the above
Monetary loss:
$70
Product or service
Flower Delivery Express Best Wishes Bouquet
Review category
Flowers / Florist
review #671363 by

Author wants to be contacted by the company. Learn more

Had an experience with Flower Delivery Express? Submit review ›
Helpful? 0 Yes 0 0 No 0
Had the same issue 0 Yes 0
456 of 1429 Flower Delivery Express reviews
Comment as anonymous As anonymous or Log in
OR Is it your business? Respond to your
customers as verified company representative.
Apply for a Free Plan

Post a comment to start a discussion.

Great comment! Would you like to convert it into review?

You will be able to edit the text before publishing.

× You are about to contact PissedConsumer.com

Review submitted through "Contact Us" will not get published on the site or forwarded to Flower Delivery Express. However, many companies do monitor reviews on our site.

 
×
You were reading a complaint about Flower Delivery Express.
Filing a new complaint about
×