Fort Worth, Texas
0 comments
Not resolved

I placed an order to be delivered on Feb 6.Order stated that a local florist would handle the order.

I previously called customer service (6times) to report that we hadn't received the order. I asked to talk with a supervisor 3 times, and I was sent to a voicemail box. I never received a return call. Three days later, an order was delivered via FedEx, not from a local florist.

The flowers were wilted and it wasn't the arrangement that I wanted.I have demanded my money back and I have yet to see it back in my account.

Review about: Roses Arrangement.

I didn't like: Customer service, Quality of flowers, Un-trustworthy.

Review #592667 is a subjective opinion of a user.

Reason of Review / Monetary Loss Poor customer service / $50
Preferred solution Full refund

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