A Stargazer Lily arrangement with a teddy bear was to be delivered to me on Saturday, May 9,2015. I received multi colored roses that fell apart when taken out of the box today, Monday, May 11, 2015.
The buds just fell off the stems.
So wrong flowers, dead flowers, wrong day and instead of feelings of warmth and happiness, I'm angry and disappointed. I will be telling every review site and social media to stay from this company.
I did try to call several times and got a busy signal and when I finally got through to an actual person, after being put on hold for over 10 minutes, I was told I would need to call back after 4 p.m.
This person wrote the review because of "poor customer service, bad quality, wrong delivery day, wrong flowers" of flower delivery express arrangement from Flower Delivery Express and attached a photo. Reviewer claimed that he or she lost $100 and wants Flower Delivery Express to issue a full refund.
The author asks this business to immediately contact him/ her to briefly discuss his/ her negative experience with the company.
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