Los Angeles, California
1 comment
Not resolved

Update by user Jul 11, 2016

oh this is GREAT!AS I SAID I used the "$50" supposed gift and have flowers sent to my daughter - and guess what!

They were wilted...So why am I suprised!!UGH

Original review posted by user Jul 09, 2016

Well I still will never order from them again. I had flowers sent to my cousin, when my Uncle passed away. They delivered them to her home, no one was there - so they left them on her front porch.. Well it was 100 degrees, and I don't have to tell you what the flowers looked like when she did arrive home. I'm glad she called to tell me that my intentions was good, but sorry to say the flowers were all dead! SO I called FloweresDelivery Express, I had to leave a message, as no one was available to talk to me.. I then proceeded to call the flower shop in Lancaster to complain. She was very nice, and was very sorry, and told me that they would send out more flowers today. Which they did do.. and I might add they are very pretty - but here's the problem. I received a call this morning from FlowerDelivery Express today. And was also told that this was unexceptable that they have a reputation of sending flowers and wanted it to remain Very Exceptionable. He told me that he wanted to offer to me a special credit that I could use online at PROMO CODES. Four $50 Credits. Which I must admit I was really surprised that they would go to that great of lengths to do this, but was very appreciated of the fact they wanted a very happy customer. So this afternoon I thought my daughters birthday is tomorrow, so I would also send her some flowers, since I had this credit coming to me.

WELL DON'T BE FOOLED BY THIS!! First thing they will not let you do - is order the cheapest flowers ( they have 3 prices on the flowers) BELOW IS THE PRICE I PAID - As you can see - the $50 credit really isn't not a good deal - I have 3 more $50 credit - which I will be throwing in the trash! Thanks but no Thanks - If I am fooled first time - shame on them - If I am fooled the second time - Shame on me!!

Stunning Smiles Bouquet $69.99

Your Savings -$50.00

Sale Price $19.99

Shipping/Service: $19.99

Handling: 4.99

Total Savings: -69.99

Sales Fee : 9.13

Transaction Total $47.10

Review about: Eternal Friendship Bouquet.

I didn't like: Bad customer service, Being fooled.

Review #879675 is a subjective opinion of a user.

1.2
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Customer service
Advertised vs Delivered
Value for money
Discounts and Special Offers
Delivery Service
Price Affordability
Website
Staff
Reason of Review / Monetary Loss Problem with delivery / Not specified
Preferred solution Let the company propose a solution

Had an Experience with Flower Delivery Express?

Submit review

Comments

Comment as anonymous or
Terms of Service
Post Comment
Cancel
nanahune
oh this is GREAT! AS I SAID I used the "$50" supposed gift and have flowers sent to my daughter - and guess what! They were wilted...So why am I suprised!! UGH

You May Also Like

"We ordered a sympathy arrangement called Beautiful Spirit Arrangement for $139.99 from Flower Delivery Express to be delivered to a funeral home in Rochester, IN. The delivery was confirmed and..." Read more
"Its my wedding anniversary and i couldnt see my arrangement being assigned so i try calling all i get is indians directing me to other numbers was strange then..." Read more
"My husband wanted to surprise me, so he bought the Exquisite Upgrade for the European Floral Bouquet advertised on their website. The site wasn't working so he had to go..." Read more
"People, please look for the local floral boutiques. This Company is a scam. DO NOT buy anything from FLOWER DELIVERY EXPRESS. My boyfriend bought me flowers thorough this company which..." Read more
"My wife bought me the low cut slip on shoe for my birthday, as i have 4 pair of shoes and 1 pair of the work boots I was excited..." Read more
"I am writing a review for Direct Express prepaid debit for Government Benefits. I had read hundreds of dissatisfied consumers. I had unauthorized activity on my card, my claim was..." Read more
"I just brought a pan flash light out of a Food Lion super market in Sunset Beach North Carolina. When I pull the batteries in the flash light and tired..." Read more
"We have had our new "luxury" 5th wheel for 4 years and have had over 40 issues. It has gone back to Indiana to the factory 3 out of the..." Read more