Product: Flower Delivery Express Customer Care Clear all filters (33 of 33 reviews match)
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They keep sending me e-mails saying I have a credit. When I try to go to the site through their link, it say "whoops". What a joke they are. I ordered flowers from them before and now can't even get to the site. They continually blow up my mail box. This company...
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Flower Delivery Express Customer Care
#936836
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Flowers direct has refused to give me my money back sand will not let me buy other products they sell. They have held my visa money since Mother's Day this May. 2016. Received a phone call on Mothers day. Out of flowers cannot fill order. I want my money back but...
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Flower Delivery Express Customer Care
#906374
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I ordered flowers for mother's day.The flowers were ok but the wrong card was sent. I called a total of 32 times!! to get the right card sent out. They gave me horrible customer service I had to explain the situation to EVERY person I spoke to. In the end they just...
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2.7
Product
Flower Delivery Express Customer Care
I didn't like
  • Cutomer service not returing calls
#861524
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WARNING!!!Tried to order a large plant with flowers for a funeral. The person on the phone was foreign and we couldn't understand her and vise versa. Concerned the order would not be correct, I called back immediately to cancel the order and they put me on hold for 20...
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Obermark
Obermark

Refunded amount to my credit card and gave me a complimentary $50 credit for future use. I am very pleased.

1.0
Product
Flower Delivery Express Customer Care
#856477
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I spent $111.28 on a flower order with large stuffed bear and Mylar balloons.What I received was a 5 inch bear and one Mylar Balloon. The flowers themselves were okay. I emailed to request a refund and no one responded. They already had my money so why bother? I called...
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1.0
Product
Flower Delivery Express Customer Care
I didn't like
  • Hidden fees
  • Sales charged added to equal your coupon amount
#850957
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I was on the phone with this company for over an hour yesterday to order flowers for a funeral. They came up with 3 different prices and even attempted to order something I didn't ask for. They tried to process my credit card before they even gave me a final price. ...
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Flower Delivery Express Customer Care
#848105
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I wish I could give them zero stars.Literally the worst experience of my life. I ordered, then got a phone call the next day saying it couldn't be delivered and I would be refunded immediately. Almost a month and a half later after several un returned emails I got a...
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1.0
Product
Flower Delivery Express Customer Care
I didn't like
  • U r on hold forever
  • No response
#834566
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I ordered daisies for a sick Aunt, she didn't get one stinkin daisy, asked for a refund, they would only give me $20 negotiated from $15. They wanted to give me a credit, I didn't want it, then changed my mind, no where to put the code they give you. The customer...
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Product
Flower Delivery Express Customer Care
#796829
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I'm extremely upset with this company took my order placed my order confirmed my order at 9 am at 5 pm my order was in route at 5:45 my order was canceled not by myself still have no idea why called customer care they could not answer my questions transferred me to...
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1.0
Product
Flower Delivery Express Customer Care
#789974
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Ordered a funeral arrangement. Needed to cancel as my wife did same on Pro Flowers. Pressed "2" as I wasn't placing an order. As soon as I said "cancel", I was put on hold for 7 minutes listening to music. Then the music stopped. I hung up after another 5 listening to...
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Product
Flower Delivery Express Customer Care
#765743
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