Do not use this company. They have many hidden fees, do not deliver what you order and their customer service is unreachable. Customer service people that I left messages with have not returned my call. I believe it is designed that your CS can’t be reached after an order is placed on purpose, as then the customer has no recourse. I have been ordering flowers multiple times a month for the company I work for over the internet for years and I have never had this type of experience with a company.
The picture of the flowers I ordered states SAME DELIVERY with a price of $34.99, so why was I charged a Same Day Rush Deliver of $6.99?
I also paid $10 more for a Deluxe Upgrade and they were not upgraded. Nowhere does it say that this price does not include a vase and yet I was charged $6.99 for a vase. I paid $4.99 for a Birthday card to be enclosed and all that was in there was a small name card that I have NEVER in all my years of ordering flowers been charged for, it was certainly not a $4.99 card. Their pictures and advertisements are deceiving and not representational of the product received or the price charged. customer service is horrid. Can't reach customer service either thru email , phone or website
This company is a scam!!!
More Review Details
|Product or Service Quality|
What I liked
What I disliked
- No manager
- Rudeness of operator
- Worst delivery service
- Reason of review:
- all of the above
- Preferred solution:
- Full refund
- Monetary loss:
- Product or service
- Flower Delivery Express Birthday Flowers
- Review category
- Flowers / Florist
Author wants to be contacted by the company. Learn more ›
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