I ordered the Lavender Mix arrangement.Flowers were delivered but there was not one Lavender flower in the plant.
Actually, there were about 5 or 6 flowers in the arrangement. Looked nothing like I ordered. Yes, I called as well and did manage to speak with someone who in turn sent me a $50.00 rebate to be used on their site. I stated I wanted a full refund and got no where.
I called my credit card company and was told I had to wait until it actually posted. You can bet your bottom dollar I will be on the phone as soon as it posts to dispute it. A $39.99 arrangement ended up costing $73 with the charge for the card, vase, and handling fee.
Never again.FTD only for me.
More Review Details
|Diversity of Products or Services|
|Exchange, Refund and Cancellation Policy|
|Discounts and Special Offers|
What I liked
- Seemed legit but turned out not to be
- Honestly think they copied the ftd website
What I disliked
- Customer service
- Feel ripped off
- Very unprofessional
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