Flower Delivery Express - FRAUD Company

I ordered the Lavender Mix arrangement.Flowers were delivered but there was not one Lavender flower in the plant.

Actually, there were about 5 or 6 flowers in the arrangement. Looked nothing like I ordered. Yes, I called as well and did manage to speak with someone who in turn sent me a $50.00 rebate to be used on their site. I stated I wanted a full refund and got no where.

I called my credit card company and was told I had to wait until it actually posted. You can bet your bottom dollar I will be on the phone as soon as it posts to dispute it. A $39.99 arrangement ended up costing $73 with the charge for the card, vase, and handling fee.

Never again.FTD only for me.

This review is a subjective opinion of a user.
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More Review Details

Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
Customer service
Turnaround Time

  • What I liked
    • Seemed legit but turned out not to be
    • Honestly think they copied the ftd website
  • What I disliked
    • Customer service
    • Feel ripped off
    • Very unprofessional

Reason of review:
Not as described
Preferred solution:
Full refund
Monetary loss:
Product or service
Flower Delivery Express Lavender Mix Arrangement
Review category
Flowers / Florist
review #822641

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