North Augusta, South Carolina
0 comments
Not resolved

I ordered the Lavender Mix arrangement.Flowers were delivered but there was not one Lavender flower in the plant.

Actually, there were about 5 or 6 flowers in the arrangement. Looked nothing like I ordered. Yes, I called as well and did manage to speak with someone who in turn sent me a $50.00 rebate to be used on their site. I stated I wanted a full refund and got no where.

I called my credit card company and was told I had to wait until it actually posted. You can bet your bottom dollar I will be on the phone as soon as it posts to dispute it. A $39.99 arrangement ended up costing $73 with the charge for the card, vase, and handling fee.

Never again.FTD only for me.

Review about: Flower Delivery Express Lavender Mix Arrangement.

I liked: Seemed legit but turned out not to be, Honestly think they copied the ftd website.

I didn't like: Customer service, Feel ripped off, Very unprofessional.

Review #822641 is a subjective opinion of a user.

1.0
Turnaround Time
Exchange, Refund and Cancellation Policy
Customer service
Diversity of Products or Services
Staff
Discounts and Special Offers
Reason of Review / Monetary Loss Not as described / $73
Preferred solution Full refund

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