Carbondale, Colorado
100% full Not resolved

People, please look for the local floral boutiques.This Company is a scam.

DO NOT buy anything from FLOWER DELIVERY EXPRESS. My boyfriend bought me flowers thorough this company which is a third party company. He paid for Platinum Roses with an Exquisite upgrade ( they look very beautiful online). Instead i received a completely different bouquet (if I can call it a bouquet) that had 4 small roses( about 8in each) and some wild flowers around them.

I called up the local flower shop that delivered my flowers to me and found out that they only got $40 for my order and they have a $10 delivery fee which left them with only $30 to complete the order. The total amount paid for my flowers was of $170 with $52 in savings which lead to a grand total of $117 So if the local shop got only $40 for my flowers QUESTION IS WHERE IS THE REST OF THE MONEY? I called customer service and complained . The agent I spoke with appeared to be very ignorant telling me that the details of my order were not correct when I have a printed summary of the order and all the charges for it.

She kept repeating that I don't understand in order to make me appear and feel like I have the wrong order and That I have no clue about what I was asking her. She tried to tell me that there wasn't an exquisite upgrade on my order and that was why the bouquet was so small when the local florist confirmed that on her attempt to let this company know that she doesn't have the flowers requested they replied back by saying that she could send whatever. I never got this issue resolved. I kept being put on hold until the call will go dead and on my request to speak with manager or someone higher I got hung up right in my face in a very disrespectful way and this is not acceptable.


This reviewer shared experience about pricing issue and wants this business to have the product delivered as the author lost $117. The author is overall dissatisfied with Flower Delivery Express and uploaded picture s. Reviewer wants customer support to reach out to him or her ASAP for further discussion of this matter.

Also, you can continue reading comments about Flower Delivery Express.

Check out the best and the worst companies in Flowers / Florist category for more informed decision or compare Flower Delivery Express to other companies on our site.

Had an Experience with Flower Delivery Express?

Write a review


Terms of Service
Post Comment
Tulare, California, United States #1130400

I tried to call this company as well.The same phone number I used to order now goes to a "directory" that can not seem to understand anything say.

A total rip off, nothing delivered was as ordered and will never use again.Think I am going to call my credit card company and see what I can do about it.


Happened to me too. Very angry and upset with the flowers I was given. Horrible company .

You May Also Like

Flower Delivery Express - SCAM ARTISTS WITH A BUSINESS CARD - Never Again Flower Delivery Express "My husband wanted to surprise me, so he bought the Exquisite Upgrade for the European Floral Bouquet advertised on their website. The site wasn't working so he had to go..." Read more Flower Delivery Express - Flowers Review from Stratford, Connecticut Flower Delivery Express "The worse company EVER! My husband ordered a Valentine's day package for me & it was suppose to have a dozen roses and lilies with a bear and chocolate in..." Read more Flower Delivery Express - Not a good experience - 1st anniversary Flower Delivery Express "First the order got delivered at 9:30 pm after order was placed early afternoon. Second we ordered Peonis and we received roses we could have bought at the corner of..." Read more Flower Delivery Express - FRAUD Company Flower Delivery Express "I ordered the Lavender Mix arrangement. Flowers were delivered but there was not one Lavender flower in the plant. Actually, there were about 5 or 6 flowers in..." Read more Brent Guild / iGalen Victoria was the victim of a scam, now being harrassed Igalen Victoria "I am Brent Guild, and as you can see I am not afraid to show my name as was this poster. victimofbrentguild is actually the company that runs under..." Read more Amirite - A wonderful example of double standards and bias by management. Amirite "This is not a personal attack. This is a cold and objective observation of behavior by a particular moderator. Darkest Serenity routinely violates the site tou (rules, for the rest..." Read more Discount Tire Store Txh56 On 2927 Southwest Fwy 77098 - Took almost 3 hours to service a tire. Discount Tire Store Txh56 On 2927 Southwest Fwy 77098 "I arrive at 11:15 AM. They let me know my truck is ready at 1:50 PM and told me I have to pay for a new warranty. They replace the..." Read more Richmond American Homes - Fixing issues after move in Richmond American Homes "First off the sales guy acted like a used car salesman for about 75% of the time we interacted with him either in person or on the phone. We should..." Read more