Independence, Missouri
0 comments
Featured on Google+ 100% full Not resolved

Ordered upgraded "best" flowers for express, 4-hr, same-day delivery for my wedding anniversary.Small, basic arrangement delivered 4 days later.

Customer service on day of delivery promised it was on the delivery truck and would be delivered same-day. When order wasn't delivered that day, would not respond to email request to cancel order. Would not respond to emails for assistance. Spoke with managers after delivery who promised to investigate and refund but never did.

Other managers refused to investigate and said that it was "impossible" to refund money for the order.

Refused to refund money paid for flowers.My wife now thinks I am unreliable and a cheapskate.

Review about: Flowers.

Review #464307 is a subjective opinion of a user.

PRODUCT OR SERVICE
Not specified
Reason of Review / Monetary Loss Not specified / $100
Preferred solution Not specified

Had an Experience with Flower Delivery Express?

Submit review

Comments

Comment as anonymous or
Terms of Service
Post Comment
Cancel
Be first to start a discussion.

You May Also Like

"So many issues! Hidden service charge of 19.99 Discount price mysteriously transformed to full retail at checkout. Two discount offers posted ON the site are not authentic links. The "Upgrade Now!" button is..." Read more
"I ordered flowers from FlowerDeliveryExpress.com to be delivered June 22nd and not only did I NOT get what I paid for, but they arrived a day LATE. When I..." Read more
"I ordered the top of the line Bouquet of roses (Exquisite Upgrade) for my wife's first birthday as a mom back in August 2015 (VERY IMPORTANT AND MEANINGFUL). The..." Read more
"My husband wanted to surprise me, so he bought the Exquisite Upgrade for the European Floral Bouquet advertised on their website. The site wasn't working so he had to go..." Read more
"They were only helpful until they had my money! I ordered the shoes and paid the extra money to try them before having them dyed to insure proper fit. They..." Read more
"I went thru the enrollment process, wanting to be insured for 2016. Unfortunately, because of my financial situation, I was unable to make my first or any other premium payment..." Read more
"I spent $80 on a fruit basket for my daughter and what arrived looked nothing like the picture. The basket was pathetic and the amount of fruit came no where..." Read more
"Few months ago I decided to go back on pof. I signed up for it, I even got a email saying it is registered, everything was fine in the beginning...." Read more