We contracted with this company because they advertised and promised same day delivery - we even paid an additional fee to get this service. This purchase was to celebrate an occasion on the day of delivery that we could not attend.
Two days later, we find out that the delivery was never made. In talking to the company, and putting me on hold for over 20 minutes, they informed me that they will not refund our money and say that that flowers will eventually be delivered.
They felt no obligation to perform as advertised and as long as they eventually deliver the flowers, their obligation is satisfied. If we had known this, we would have gone to another company.
Review about: Flower Delivery Express Delivery Service.
Monetary Loss: $75.