0 comments

I was promised delivery last Sunday. It never arrived.

I checked the delivery notification and they got the spelling wrong. it was going to Lynee instead of Lynne. I spelled the name for the man four times.

I called customer service to complain. The young lady told me her son wasn't a good speller either. (Do I really care)? Then, she tried to console me by telling me the spelling wasn't really important. The retailer was now telling the customer what was, and wasn't, important!

Called again on the 4th for the status of delivery. When you press 2, they ask you to spell everything: your first name, your last name, your email address. I hung up. Flowers still hadn't been delivered.

Called again on Tuesday to halt delivery since recipient was now in a convalescence center. I was also told a supervisor would get back to me; the supervisor didn't.

Called Wednesday with the new address. Hoped my order of 6 yellow roses and 6 white roses would get delivered. They were. The recipient complimented me on the 12 yellow roses.

There were only two customer service reps who appeared intelligent, who could spell, and I felt confident speaking with. The others couldn't record it even when I spelled phonetically: Lima, yankee, november, november, echo.

Be prepared for all kind of service charges and delivery charge. My $59.00 arrangement came to $97 and change.

I ended up being grateful that the flowers were delivered.

Would I order from them again? Not a chance.

Review about: Flower Delivery Express Customer Care.

Had an Experience with Flower Delivery Express?

Write a review

Comments

Terms of Service
Post Comment
Cancel

You May Also Like

Flower Delivery Express Peace Lily Review from Las Vegas, Nevada Flower Delivery Express "I had my Gall Bladder taken out and all I wanted was my 2 Peace Lily's in their grey pots. I got 2 lowsy unmatching cheap pots. ..." Read more Flower Delivery Express - They were delivered in two different pots. Flower Delivery Express "I ordered two Peace Lily plants in beautiful grey pots. When the delivery came, on time, the plants were in good shape, but the planters were Cheap and Both..." Read more Flower Delivery Express - Horrible,horrible,horrible.... Flower Delivery Express "People, please look for the local floral boutiques. This Company is a scam. DO NOT buy anything from FLOWER DELIVERY EXPRESS. My boyfriend bought me flowers thorough this company which..." Read more Flower Delivery Express - Bouquet Review from Mantua, New Jersey Flower Delivery Express "Do not use, i ordered $80 roses my wife got a plant, i called the local florist who delievered the plant they said they were only following flower delivery express..." Read more Screwed by Sling TV Sling Tv "Spent weeks deciding on what streaming service to use when I cut the cord. Finally decided on Sling, paid my $80 for two months of service. Unfortunately, some of my..." Read more Great Value Shepherd's Pie Great Value "This was the worst Great Value product I have ever tried from Walmart. Following directions carefully, the end product was a sloppy mess. It was mostly just soupy mashed potatoes..." Read more Simple Mobile - Wouldnt refund my 27$ after stealing Simple Mobile "MY PHONE WAS DEEMED COMPATIBLE by a simple mobile rep then after the $ is taken out of my account i call back trying to set it up and a..." Read more CMR Construction And Roofing - Poor customer service and unacceptable business practices CMR Construction And Roofing "Ryne Peak of CMR came to my home on Sept 20th after Hurricane IRMA. Inspected the damage from the hurricane, took all kinds of pictures, said he would send all..." Read more