Clearwater, Florida
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First time customer

A very special birthday, ruined by this company.Order a beautiful arrangement with a 40 dollars discount offer.

Add an extra exquisite upgrade for 25$ more ,a big birthday balloon for 4.99$ and chocolates for 9.99 and express delivery . At the end they delivered the arrangement at 3pm to an office about to close,the wrong and totaly different flowers;a regular size, no balloon and no chocolates

When I call customer service in India, they didnt want to reimburse me because I received the flowers, but they offer me to send the missing balloon and the chocolates! You can tell the upset I am. With all the famous discount I paid 118 $ dollars and at the end she want to give me 40 back.

What about customer satisfaction? And liability cause and for falses reviews on their website. Their reviews they post are before service..really smart company.

No a single email apology receive!I will complain with BBB and call the news if they dont bring a real solution

Review about: Flower Delivery Express Birthday Flowers.

Review #815313 is a subjective opinion of a user.

2.7
Diversity of Products or Services
Website
Discounts and Special Offers
Customer service
Turnaround Time
Staff
Exchange, Refund and Cancellation Policy
Reason of Review / Monetary Loss Not as described / Not specified
Preferred solution Not specified

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