Tomball, Texas
2 comments
Not resolved

Spent $164.46 for a anniversary delivery yesterday.Promised it be there in 4 hours...

MY WIFE Still doesnt have them... a over 30 hours later... There is a letter on the door saying they delivered it 2 doors down the street When No One Was Home There We Already asked... THEY ARE LIERS!!!

I TRIED TO CANCEL THE ORDER FOR HOURS YESTERDAY NIGHT AND THEY WOULDN'T EVEN TALK TO ME... THEY JUST KEPT PASSING ME AROUND UNTIL I HOT HUNG UP ON OVER AND OVER AGAIN!!! THIS COMPANY IS GARBAGE AND YOU SHOULD RUN AWAY! IF THERE WAS A STORE HERE I'D BE AT THERE STORE REEMING SOMEONE'S ***...

order number is 70021835 when I tracked it yesterday there was nothing in the system saying I even had the order....

Notice the date is 8/14/15 and it clearly says SAME DAY rush delivery!!!!Today is 8/15/15...

Review about: Flower Delivery Express Eternal Embrace.

Review #683516 is a subjective opinion of a user.

1.2
Style and Design
Discounts and Special Offers
Price Affordability
Exchange, Refund and Cancellation Policy
Turnaround Time
Advertised vs Delivered
Customer service
Product or Service Quality
Diversity of Products or Services
Website
Delivery Service
PRODUCT OR SERVICE Not specified
Reason of Review / Monetary Loss Problem with delivery / Not specified
Preferred solution Not specified

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Anonymous
#1069221

I've had a similar experience with the bluntly obvious delivery failure and absolutely corrupt customer service.

I am calling my VISA credit card company to retract payment.

The worst of it all, though, is that the occasion has past and the opportunity to surprise is over. The fact that I lost money is salt on the wound.

Good luck to you who unknowingly followed your path to here, you are not alone!

Anonymous
#1021766

Same thing happened to me

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