Review about Flower Delivery Express Spirit Of The Season Bouquet from Scranton, Pennsylvania

Update added by user Dec 11, 2015

See second set of flowers to see what was sent and what was again promised from their Web site

Update added by user Dec 11, 2015

As part of my complaint I should update everyone one.I have wasted hours and hours calling and calling with no response.

Finally I get someone who promised me they would make it right by sending flowers over night .

Dec 8th 2015 I got the order and was told it would be over night ed to my wife.Dec 11th I finally got the flowers BUT again not the one ordered a cheap knock off with nothing close to the again promised order of flowers no 2 dozen roses either that was promised from day 1 and again over and over you will get them in 24 hours .

Original review posted by user Dec 08, 2015

Attempted to buy flowers ordered over a week ahead of delivery date.No flowers were delivered then the rep said she would give me 2 dozen red roses .

They were not delivered, i finally got 6 red roses not any where near the order and upgrade i paid for. The reps would not return any calls and a filed report with the bbb was taken.

Poor company service and no refund issued .See pic below 150.00 for that...

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More Review Details

Diversity of Products or Services
Turnaround Time
Style and Design
Exchange, Refund and Cancellation Policy
Product or Service Quality
Discounts and Special Offers
Delivery Service
Price Affordability
Customer service
Advertised vs Delivered

Reason of review:
Not as described
Product or service
Flower Delivery Express Spirit Of The Season Bouquet
Review category
Flowers / Florist
review #747482 by

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