Flower Delivery Express - Sad, pathetic flowers

What I ordered and what was delivered were not even remotely similar (see photo)!

It is almost impossible to get a hold of any type of customer service. It is all automated. They even have an automated message that appears as if the person on the line can't hear you, then they hang up on you.

I finally contacted them and they said in order to get a refund, I would have had to contact them 24 hours after delivery. How is this possible when you deliver to someone in another city as a surprise gift?

0 stars. Worst company ever. AVOID!!!!

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Product or service
Flowers Delivery
Review category
Flowers / Florist
review #414276
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Jun 04, 2013 #659847 Los Angeles, California

I called them within 24 hours and I was denied any refund. They have a different lie for each victim. Call your credit card company and contest the charge for not delivering what they represent, any flower site will claim there could be substitutions but they must be comparable, this company is a fraud.

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