Flower Delivery Express San Francisco, CaliforniaComplaints and Reviews

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1.3 Based on 648 reviews
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    • Never having to do business with again 10
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    • Customer service 73
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I ordered and paid for two dozen roses. When delivery was made, they only delivered 9 roses. It was humiliating. I called to get problem resolved. First i was assured i would get a credit and balace of order would be delivered. Then i was told no additional delivery would happen but i would receive credit og $100 . When the crefit arrived it was only for $60.00. Then as if that wasnt bad enough, i was told my credit would expire within a week. I... Read more

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DO not order from this company. Flowers were never delivered. Have called back several hundred times, and they hang up on you and or put you on hold for 40mins and the line disc. All I want is my money back $80.00 to be exact. How is the Company still in business? I see many many complaints here with no action being taken. I will be filing a complaint with the BBB. And a report will be filed aswell. This company is a scam and do not allow... Read more

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I regret that I didn't read your post before I ordered my flower. I absolutely agree with your experience! I placed an order to use my credit but they added all the hidden charges, i.e., note, vase, shipping/service, and handling fee that add up to additional $31.00! No flowere delivery service ever charges for a note or a vase. Their flower arrangement I chose shows in a vase and yet they charged $6.99 for the vase! They lured you for a free... Read more

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This company is a complete SCAM. Paid extra for Mother's Day delivery. Flowers were never delivered. I have contacted company 4 times and submitted an email to their website. Absolutely NO response. DO NOT USE!!

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I placed my order the first thing in the morning when I got to work. I asked if I could get a fast delivery to my wife's work. They assured me that it would get there. They delivered it way after my requested time (6 hour window) my wife had already left for the day (even though I was assured that it would get there on time). I tried to call customer service but could not get any person on the phone... (even to just find out where my order was).... Read more

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I placed my order the first thing in the morning when I got to work. I asked if I could get a fast delivery to my wife's work. They assured me that it would get there. They delivered it way after she left for the day (even though I was assured that it would get their earlier than that). I could not get any human on the phone even to find out where the order was. I used their customer service system in which you leave a message and then they will... Read more

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After reading several reviews, I panicked thinking it was a scam. Thank god it wasn't! The flowers I ordered on the same day to be delivered were delivered within just a few hours. Both of the flowers and the balloon did not match the picture I looked at when purchasing the gifts. They weren't as good.. I paid for better quality and colours. However they managed to deliver on time and on the same day which was really good. Nevertheless, it made... Read more

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This once again is a terrible company to go threw. Please, Please check yelp at all the negative feedback and unsatisfied customers. I recently purchased flowers for my moms birthday and was guaranteed delivery the same day. They did not show up and I did not receive a phone call and or email letting me know that they would not make it. So even though I was frustrated I understand that things happen and would just get a refund. So I called an... Read more

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