Flower Delivery Express - Victim of Bait & Switch

768 of 1429 Flower Delivery Express reviews

Basically I feel as though I was mislead not only did I get charged a $20 "service fee" and then a $10 "sales charge" but the invoice also said $50 Rebate!And it said that I was saving "$90" with the rebate & $40 off.

Well a rebate by definition is "a return of part of the original payment for some service or merchandise; partial refund." According to their Terms and Conditions the $50 rebate is not really a rebate. Since the $50 can only be applied to a future purchase all it really is, is a coupon. Their invoice makes it look like it is an actual rebate the way it says "a total savings of $90". But no it's not a savings of $90.

I got charged $74 for flowers that were only supposed to be $30 plus tax. But after the sales fee, service charge and whatever nonsense they decide to charge me for I ended up getting ripped off. I didn't even get the flowers I ordered "white roses and sunflowers" and got pink daisies and sunflowers (as seen in the image). I feel completely ripped off and I will absolutely never use this companies services again.

You'd be best to steer clear of these dishonest people.

Their customer service is terrible.Even though I called to cancel 5 minutes after placing the order, the order was processed and nobody has offered help in giving me a refund.

This review is a subjective opinion of a user.
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More Review Details

Website
Exchange, Refund and Cancellation Policy
Customer service
Discounts and Special Offers
Price Affordability

  • What I liked
      No items
  • What I disliked
    • False advertisement
    • Customer service
    • Rudeness of operator
    • False advertising
    • Bait and switch
    • Scam
    • Quality of work

Reason of review:
Poor customer service
Preferred solution:
Full refund
Monetary loss:
$50
Product or service
Flowers Delivery
Review category
Flowers / Florist
review #592522 by

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