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Customer service
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
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Dear ...... Please accept my sincere apology for the recent issue you have had with my company.

I take your experience very seriously. My family has owned and operated Wesley Berry Flowers since 1946, and this is not the type of failure we take lightly. I recognize that simple words are not enough to minimize your disappointment. With this in mind, I would like to offer you our special credit that you can use online at

Just apply the credit during the checkout process. The following codes are two $50 credits: 48... and 15.... Credits cannot be used or combined with any other offer.

A FDE® rebate/store credit may only be used for purchases online at, but may not be used over the phone. We would like another chance to demonstrate our commitment to you as a customer.

Regardless of whether you choose to utilize this credit, I want you to know that your experience will be the subject of discussion with our entire management staff. My Sincere Regrets, Wesley Berry, CEO

Reason of review: Return, Exchange or Cancellation Policy.

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The promos I received for my complaint as above letter NEVER worked!!!

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