Not resolved
1.0
Details
Customer service
Discounts and Special Offers
Price Affordability
0 comments

I got linked to this website from Proflowers. It was a very good scam. I thought I was getting a great deal and then I realized that I had actually purchased this super expensive flower arrangement. After countless phone calls, e-mails, being put into infinite call waiting I had some success that I wanted to share.

1.) http://wesleyberry.net/ is part of the Flower Delivery Express group. I had far more luck with their customer service. They can see your orders as it is all one large company under many names.

2. Don't take their deals. The lady tried to bargain with me to a 10 dollar refund and in store credit. Worthless.

3. Write the Better Business Bureau. Be specific on how they treated you.

I got hung up on and was on hold for hours, but they did agree to refund my money. I will have to see my credit card statement to insure that it is actually true, but I was told it was cancelled. I hope that this helps anyone who had the same crappy day I did working with the company

Reason of review: Poor Customer Service and Deceiving tactics.

Monetary Loss: $61.

Preferred solution: Full refund.

I didn't like: Customer service, False advertisement, Rude and do not understand english, Rudeness of operator, False advertising.

Had an Experience with Flower Delivery Express?

Write a review

Comments

Terms of Service
Post Comment
Cancel

You May Also Like

Flower Delivery Express - SCAM ARTISTS - OWNERS SHOULD BE JAILED Flower Delivery Express "Ordered 3 of the same item to three different locations including my own address for $198. Flowers Express - a female operator that couldn't speak English well, said they could..." Read more Flower Delivery Express - FRAUD Company Flower Delivery Express "I ordered the Lavender Mix arrangement. Flowers were delivered but there was not one Lavender flower in the plant. Actually, there were about 5 or 6 flowers in..." Read more Flower Delivery Express - Dead flowers 4 days late Flower Delivery Express "My Dad wanted to surprise me with flowers for valentine's day so he ordered a rush delivery to arrive on Feb. 13. They arrived on February 17 dead, broken and..." Read more Flower Delivery Express - Flowers Review from Upper Arlington, Ohio Flower Delivery Express "I ordered a special flower birthday cake arrangement for my 17yo granddaughter and upgraded it for $25 to "exquisite." A basket of daiseys and greenery was delivered to her..." Read more Under Armour - Valsetz tactical military boots Under Armour "These boots were regularly priced for about $ 130 and were on sale for about $ 120. I work in security and do a lot of walking so I bought..." Read more Bank Of America - Notice On Account Bank Of America "My names are Valerie and i made payment to this account BANK NAME: HAYDEN PARKER ACCOUNT NUMBER: 488070012572 ROUTING NUMBER: 026009593 I MADE A PAYMENT ON THE 08/11/2017 AT 09:10..." Read more Essay Lions - One of the Best Term Paper Writers Essay Lions "According to educators, there are numerous benefits that come with writing term papers. One of the reasons is that term papers allow writers to make known new knowledge to the..." Read more National Laser Institute - Finicial advisors charge more money from black ppl National Laser Institute "I graduated with almost 40 people. Tuition was about $7,295. After speaking with almost every student, that we're offered or aware and given the option of a scholarship. Almost everyone..." Read more